PRIVACY POLICY
We’re committed to protecting and respecting your privacy. This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@payhemburyvillagehall.org.uk or by writing to Payhembury Village Hall, Payhembury, Honiton, Devon EX14 3HT.
Who are we?
Payhembury Parish Hall is a charitable organisation run by volunteers with all proceeds going to maintaining this community facility. Payhembury Parish Hall is a registered charity (no. 280963). The registered address is Payhembury Parish Hall, Payhembury, Honiton, Devon EX14 3HT.
How do we collect information from you?
We obtain information about you when, for example, you contact us about booking our facility using our webforms, you email us about booking or to give us feedback, or if you register to receive our newsletter.
What type of information is collected from you?
Where a general enquiry and/or booking is made, the personal information we collect includes your name, address, email address and telephone number.
Where a booking is made, your bank account/card details are not held by us – this information may be collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
How is your information used?
We may use your information to:
- reply to your requests for information about Hall hire;
- process a Hall booking that you have made;
- notify you of hire arrangements;
- seek your views or comments on the services we provide;
- notify you of changes to your booking;
- send you communications which may be of interest and where you have given prior consent. These may include marketing information about relevant events or news.
We review our retention periods for personal information on a regular basis. We will hold your information on our systems for as long as is necessary. Where you have made a general enquiry, we will hold your data for no longer than 1 year. Where you have made a booking and hired our facility or given your consent for marketing communications, we will hold your data for no longer than 2 years.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you (for example to process payments, hire in additional equipment or catering, and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
We may also pass your information on to third parties if we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
We may transfer your personal information to a third party as part of a sale of some or all of our assets to any third party or as part of any restructuring or reorganisation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
What choices do you have?
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our services, you can select your choices by ticking the relevant boxes on the form(s) we use to collect your information.
We will not contact you for marketing purposes unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email at info@payhemburyvillagehall.org.uk.
How can you access and update your information?
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out-of-date, please email us at info@payhemburyvillagehall.org.uk, or write to us at: Payhembury Village Hall, Payhembury, Honiton, Devon EX14 3HT.
You have the right to ask for a copy of the information we hold about you at any time, which we will provide free of charge.
What security precautions are in place to protect the loss, misuse or alteration of your information?
When you give us personal information, we take steps to ensure that it’s treated securely and is protected from unauthorised access, disclosure, use, alteration or destruction.
Details transmitted normally over the internet can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
If you require further information about the security of data held by Payhembury Village Hall, please email us at info@payhemburyvillagehall.org.uk, or write to us at: Payhembury Village Hall, Payhembury, Honiton, Devon EX14 3HT.
Use of ‘cookies’
Like most other websites, the Payhembury Village Hall website uses cookies. ‘Cookies’ are small amounts of information sent by a website to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.
It is possible to block cookies by adjusting your browser preferences. For more information on how to block cookies on your computer, visit www.aboutcookies.org or click help in your browser menu. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This Privacy Notice applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
17 or Under
We are concerned to protect the privacy of children aged 17 or under. If you are aged 17 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this Privacy Policy
We keep this Policy under regular review. This Policy was last updated in April 2025.